Terms and Conditions
The process
Are you a content marketing veteran leading an army of content writers? Or perhaps an entrepreneur looking to outsource and delegate for the first time?
No matter your level of experience, I’ve put together a few steps to outline how we’ll go from the first email to the published piece.
Ready?
1. Reach out
There are two ways you can find me.
You can send me an email to or a message via LinkedIn.
Write a simple description of what you need and your expectations: don’t worry, it doesn’t need to be super in-depth!
That will be the beginning of our conversation. I’ll then ask more questions to understand your specific needs and circumstances.
Already have something specific in mind? I can work with full creative briefs, topics, headlines, keywords and content strategy details. Feel free to share and we’ll move on to the next phase.
2. Project brief and quote
Based on our initial conversation, I’ll use my notes to create a project brief and put together a quote.
These two documents will contain the scope, length and any specific instructions regarding the execution of the piece, as well as the total cost.
I work with per-project rates, as hourly and per-word rates can lead to unpredictable costs. This way, we can focus on quality and objectives, not on counting hours or words.
The project rate covers:
- Research on the topics to be covered
- An outline
- A first draft within the agreed word count range
- Up to 3 rounds of revisions
- Final proofreading
- SEO best practices, tailored to your target keywords
- Delivery of the final piece
- Two royalty-free image suggestions, if necessary
3. Beginning the project
Happy with the project brief and the quote? Time to kickstart our collaboration.
I’ll send you a contract via Dropbox Sign (formerly HelloSign), containing all the details of the project, along with the guidelines of our business relationship. You’ll be able to read more about all this in a moment: keep scrolling down this page until you reach the Terms and Conditions section.
I will also invoice you for a percentage of the total cost of the project as a deposit. Once the payment is received, your project pops on my schedule and I’ll begin working on it right away.
4. Outline
To ensure we’re aligned as the research and ideation process builds up, I will send an outline of the contents of the piece.
It lays out the article’s structure, giving you a clearer idea of the introduction, sub-headers and the content of each sub-section.
Once the outline is approved, we move to the next phase.
5. First draft and revisions
After expanding the outline and tying all ideas together, the first draft will land on your email inbox.
I want you to be completely happy with each article. That’s why I offer 3 rounds of revisions to ensure the content you’re getting fulfills its purpose.
6. Final delivery
After the revisions are complete, I’ll proofread and deliver the final piece, ready for publishing.
I will then send you an invoice for the remaining cost of the project. Once the project is completed and fully paid for, the copyright is transferred to you.
I reserve the right to link to the content in my portfolio, and to use excerpts in my offline portfolio; however, if you’re not comfortable with this, please send me an e-mail and I’ll refrain from including it.
7. Go again?
Need more content? We can go back to step one and build from there.
I may also be available for larger projects or a retainer agreement, but that depends on how my schedule and client roster is looking like. Send me an email to find out more.
Thanks for reading this far! If you have any questions I didn’t answer on this page, please let me know.
Terms and Conditions
And now, the fine print.
Project Scope
In each project, I provide:
- Research on the topics to be covered
- An outline
- A first draft
- Up to 3 rounds of revisions;
- Final proofreading
- SEO best practices, tailored to your target keywords
- Delivery of the final piece
- Two royalty-free image suggestions, if necessary
Any changes to the project scope will require a new quote. Work will only start after approved by the client, and once the initial deposit is made.
Rounds of Revisions
Each round of revisions is composed of:
- Feedback: receiving clear feedback from the client regarding any changes that need to be made to the first draft;
- Delivery: delivering a revised draft, incorporating the changes mentioned;
The 3 rounds of revisions included in each project expire 30 days after the delivery of the first draft and/or after the client accepts the final draft. These are per article (not per project) and are not cumulative.
I agree to:
- Conduct in-depth research about the industry and/or topic the content will be based on;
- Provide original, high-quality writing as requested by the client;
- Follow any special instructions provided by the client and agreed by me;
- Treat the client with professionalism, courtesy, honesty, and integrity at all times;
- Respond to any communications within a reasonable timescale, normally within the same day. I live in London, United Kingdom, and I work during the British daytime.
The client agrees to:
- Provide supporting information, topics, guidance, article ideas, and other material as requested by me to allow for creation of the work;
- Provide a word count, deadlines, and other relevant information about the requested work, and answer any questions asked by me;
- Provide prompt feedback on outlines, work, articles, and other content as requested by me;
- Designate only one person to be in charge of communication with me;
- Promptly pay the deposit and fees as stated and invoiced by me.
Legal
The client agrees to hold me (the writer) harmless for any such damages that may arise from the writer’s work.
In no event shall the writer be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever arising out of or connected with the use or misuse of their work product.
The writer assumes no responsibility for any special, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including without limitation, those resulting from his work product or from:
- user or client reliance on the materials or documents produced
- costs of replacement writings, training, or documents
- loss of use, data, or profits
- delays or business interruptions,
- and any theory of liability, arising out of or in connection with the use or performance of writer’s work whether or not the writer has been advised of the possibility of such damages.
Copyright
Once the full payment has been made, the client will own the copyright to all content created under each contract.
I can link to the content in my portfolio, as well as use excerpts in offline portfolios, unless the client opposes to this via e-mail.
Final acceptance of the work
Upon completion of the work to the client’s satisfaction, and payment of any remaining fees, the contract will be considered fulfilled.
After completion of the work, the writer bears no more responsibility to the work and the client is free to do with it as they wish.
Cancellation of the work
If the work is cancelled, the client will be liable to pay any fees in full for the creation and production of the work to date.
Any cancellations must be made in writing, via email, and provide as much notice as possible.
Acceptance of terms and conditions
These terms and conditions are present in every contract, along with the specific details regarding each project.
By digitally signing the contract and paying the deposit, the client agrees to these terms and conditions.